When should I use Teladoc’s General Medical services?

You should not use Teladoc if you are experiencing a medical or mental health emergency. In the event of a medical emergency, please call 911.

You should choose General Medical any time you want to talk to a doctor in minutes about non-emergency health issues like sinus problems, respiratory infections, allergies, flu symptoms, rashes and many other illnesses. Doctors are available 24/7 by phone, video or mobile app. Your doctor will diagnose your symptoms and provide a treatment plan, which may or may not include a prescription.